Negotiation Skills

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Perhaps the most challenging issue that managers face is the need to represent their organization with distinction in the vast array of negotiations that they face in the course of a year.  Many learn a few techniques and apply them randomly in negotiation situations.

In this program, we start with a simple model that creates a negotiation strategy framework.  Based on this model, it becomes clear which tactics are appropriate for various situations.  Knowing the rules of negotiation, the rules of the game, is of great relief to many managers.  Then we systematically practice a myriad of negotiation techniques until participants master them and develop a level of confidence.  Finally, we discuss the critical need to use an ethical approach to negotiations.

By the End of this Program Participants Will:

Examine the negotiation process and determine their individual strengths and development areas.

Recognize a variety of negotiation techniques and have a plan for appropriately responding.

Apply the negotiation framework to prepare for an upcoming negotiation.

Sse a defined process for measuring the results of a negotiation.

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