Performance Management

At the core of every Manager’s job responsibility is the development of their people.  During this program we will explore what managers needs to do to meet the needs of their staff.  For many managers, annual performance appraisals are an 'event' that they agonize their way through and don't think about for another year.  We work with them until they realize that real performance management is a constructive process that occurs every day all year.

By the End of the Program Participants Will:

Demonstrate Ability to Manage Employee Performance Using the Three Phases of the Management Cycle:
Planning Performance Criteria
Set Objectives
Define Relevant Competencies
Plan to Monitor Performance
Discuss When to Give Feedback
Define Characteristics of Effective Feedback
Make Performance Observations
Demonstrate, Using the Feedback Model
Evaluate Results  
Appropriately Communicate Your Evaluation of the Employee’s Performance
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Other Human Resource Management Programs:

Diversity

Intelligent Interviews

Interview to YES

Strategic Staffing

Strategic Workforce Planning

Our Programs