Writing Effective e-mail
E-mail is fast and helpful - and it is everywhere. It can also be a burden if it’s not handled appropriately. This workshop helps participants create effective e-mail messages through self-assessments, techniques to improve writing style and tone, and tips for e-mail etiquette.
By the End of the Program Participants Will:
Prioritize their inbox messages.
Write subject lines that get results.
Save time composing messages using a strong methodology for efficient writing:Pre-Write
Free-Write
Re-WriteCreate and control tone to elicit the right response.
Conduct e-mail exchanges using correct etiquette.
Simplify both their reading and their writing process.Follow generally accepted corporate guidelines for security, courtesy and correctness.
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