Writing Effective e-mail

E-mail is fast and helpful - and it is everywhere. It can also be a burden if it’s not handled appropriately. This workshop helps participants create effective e-mail messages through self-assessments, techniques to improve writing style and tone, and tips for e-mail etiquette.

By the End of the Program Participants Will:

Prioritize their inbox messages.

Write subject lines that get results.

Save time composing messages using a strong methodology for efficient writing:

Pre-Write
Free-Write
Re-Write

Create and control tone to elicit the right response.

Conduct e-mail exchanges using correct etiquette.

Simplify both their reading and their writing process.

Follow generally accepted corporate guidelines for security, courtesy and correctness.

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Other Communication Programs:

Conflict Management

Connect and Communicate

Dealing with Difficult People

Effective Listening

Influence Skills

Strategic Sales Writing

Writing Proposals

Communicating with Confidence

Our Programs

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